At Dr. Samiksha Tyagi and Treatmedlogy Clinic, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, submit an enquiry or request information about our medical and cosmetic services.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Your name and contact details.
• Email address and phone number.
• City or location information.
• Information submitted through enquiry, consultation or appointment forms.
• Details about your medical, skin, hair or cosmetic concerns that you voluntarily provide.
• Information you provide when communicating with our team through email, telephone or WhatsApp.
• Technical information such as browser type, device information, IP address and website usage information.

2. Medical and Health Information

If you voluntarily provide medical or health-related information through our website or communication channels, we may use that information only for the purpose of understanding your enquiry, providing appropriate assistance, arranging consultations or communicating with you regarding requested services.

Please do not submit highly sensitive medical information unless it is necessary for your enquiry or specifically requested by our medical team.

3. How We Use Your Information

The information collected from you may be used for purposes including:

• Responding to your enquiries and requests.
• Scheduling or managing consultations and appointments.
• Understanding your healthcare or cosmetic concerns.
• Providing information about relevant services.
• Communicating with you regarding your enquiry.
• Improving our website and user experience.
• Maintaining website security and preventing misuse.
• Complying with applicable legal and regulatory requirements.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and enhance your browsing experience.

Cookies may also be used by analytics or other third-party services integrated into the website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Third-Party Services

Our website may use third-party services such as analytics tools, maps, communication platforms, appointment systems, social media services or other technology providers.

These third parties may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of such services when interacting with them.

6. Communication Through WhatsApp, Phone and Email

If you choose to contact us through WhatsApp, telephone, email or other communication channels, information shared through those platforms may be processed according to the respective platform's privacy practices.

We use the information you provide to respond to your communication and assist with your enquiry.

7. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, maintain appropriate records or comply with applicable legal obligations.

9. Sharing of Information

We do not sell or rent your personal information to third parties.

Information may be shared where reasonably necessary to provide requested services, operate our website, communicate with you, protect our legal rights, prevent fraud or comply with applicable law.

10. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction or deletion of certain information.

If you would like to make a privacy-related request, please contact us using the contact information provided below.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the information and take appropriate action.

12. External Links

Our website may contain links to external websites, platforms or services. We are not responsible for the privacy practices, content or security of websites operated by third parties.

We encourage you to review the privacy policies of external websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or privacy practices.

Any updated version will be published on this page with the revised effective date where appropriate.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you can contact us:

Last Updated: September 2026